Customer Support – FAQ

Please see below for some FAQ’s

Still have a question, send us an email

 

Shipping

Shipping Time

Product is shipped out of a distribution warehouse located in Toronto, salve ON.

In-stock items are sent out from our facility within 72 hours of your order being placed. Once it leaves our facility, pharm your order is then placed in the care of Canada Post. Estimated delivery time with Canada Post shipping is 5 to 10 business days for domestic orders. If you use the expedited shipping option (coming soon), decease your order should arrive on your doorstep within 2 to 3 business days.

At the time of shipment, you will receive a shipping confirmation via e-mail.

If you do not receive your order within the tracking time notated, feel free to email us at info@vapur.ca and we will resolve your matter as soon as possible.