Customer Support – FAQ

Please see below for some FAQ’s

Still have a question, send us an email


Features & Care (6)


We often get asked, what is the best way to clean an Anti-Bottle? Well, good news! The Vapur Anti-Bottle is dishwasher safe and cleans easily on the top rack of most dishwashers. First, remove the cap and carabiner, blow a … Continue reading


You can freeze your Anti-Bottle for nice cold water or use it as an icepack! Fill your Anti-Bottle half-way, place it in the freezer overnight and then fill it the rest of the way with water in the morning. You’ll … Continue reading


It comes with a convenient carabiner, making it easy to clip to your purse, belt-loop or pack. Vapur Anti-Bottles also do not crack or dent, so don’t worry – just clip it and go!

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Order Processing (2)


Your information is secure with Our secure server software uses industry-standard SSL encryption technology, information pills which is among the best software available to safeguard online transactions. Our shopping cart encrypts and encodes, sales your personal information, including credit … Continue reading

Canceling an Order

If you already paid using a Credit Card through our site and need to cancel your order, for sale e-mail us at Please include your name and address, and a Customer Care Advocate will contact you.

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Returns & Exchanges (3)

Receipt of Wrong Product

If you received the wrong Product in your shipment, search or something is missing from your order from us, advice please contact our Customer Care Department at To assist us in expediting a prompt resolution of the shipping error, … Continue reading


Your satisfaction is our goal. Please inspect your order upon delivery. If you are not completely satisfied with your product (“Product”), and you purchased or received the Product directly from, you may return or exchange it within 30 days … Continue reading

Return/Exchange Procedure

To process a non-warranty return or an exchange of a Product, information pills please email You will be responsible for all shipping costs unless you received a damaged Product from us or the Product was shipped by us incorrectly. … Continue reading

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Shipping (1)

Shipping Time

Product is shipped out of a distribution warehouse located in Toronto, salve ON. In-stock items are sent out from our facility within 72 hours of your order being placed. Once it leaves our facility, pharm your order is then placed … Continue reading

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